Privacy Policy

Privacy Policy

Last Updated: 12 September 2026

At Rayee Stone Centre, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or request an appointment.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name
• Phone number
• Email address
• Age or other basic demographic information
• Appointment preferences
• Information provided in enquiry or appointment forms
• Medical or health-related information that you voluntarily provide when contacting us or requesting medical assistance

We may also collect limited technical information when you use our website, such as:

• IP address
• Browser and device information
• Website usage information
• Pages visited and approximate time spent on the website
• Information collected through cookies or similar technologies

2. How We Use Your Information

Information collected through this website may be used to:

• Respond to your enquiries
• Schedule and manage appointments
• Contact you regarding your appointment or enquiry
• Provide information about our services
• Improve our website and patient experience
• Maintain website security
• Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to your interaction with Rayee Stone Centre without an appropriate legal basis or your consent, where required.

3. Medical Information

If you voluntarily provide medical or health-related information through an enquiry, appointment request, or other communication, we may use that information to understand your request and facilitate appropriate medical consultation or care.

You should avoid submitting sensitive medical information through general website forms unless it is specifically requested or necessary for your appointment.

4. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance your browsing experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

Rayee Stone Centre does not intend to sell or rent your personal information.

Your information may be shared with authorized staff, medical professionals, service providers, or technology providers when reasonably necessary to:

• Process appointment requests
• Provide requested services
• Maintain and operate the website
• Communicate with you
• Meet legal or regulatory obligations

Where third-party services are used, they may process information according to their own applicable privacy policies.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

7. Third-Party Links

Our website may contain links to third-party websites, social media platforms, mapping services, or other external services.

Rayee Stone Centre is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

8. Communications

If you provide your phone number or email address, we may use it to respond to your enquiry, confirm or manage an appointment, or provide information directly related to your interaction with Rayee Stone Centre.

Any promotional communication, where applicable, will be handled in accordance with applicable laws and consent requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate records, resolve disputes, comply with legal obligations, or protect our legitimate interests.

The retention period may vary depending on the type and purpose of the information.

10. Children’s Privacy

This website is not specifically directed toward children. We do not knowingly collect personal information from children through the website without appropriate involvement or consent from a parent or legal guardian where required by applicable law.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permissible
• Withdraw consent where processing is based on consent
• Raise a concern regarding the handling of your personal information

To make a privacy-related request, please contact us using the details provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised Last Updated date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us:

Rayee Stone Centre
Address: no-50, Rayee Nursing Home, Bailey Rd, Samanpura, Raja Bazar, Indrapuri, Patna, Bihar 800014
Phone: 7678675702
Email: rayeestonecentre@gmail.com

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Medical Privacy Notice

Important: The website is intended to provide general information and facilitate communication and appointments. It should not be used as a substitute for professional medical consultation, diagnosis, or treatment. Please do not rely on website information for urgent medical decisions.